refund policy for online shopping
本文作者： 21ST
A draft refund policy for online shopping, issued by the Administration of Industry and Commerce, began to *solicit public opinion on Sept 27. Aiming to solve the *persistent problem of poor after-sale service, the draft proposes that customers be entitled to refunds on products purchased online within seven days. Customers can return goods with no questions asked, but they’d be responsible for return shipping fees. |  |
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