冷静期
cooling-off period
On Jan 1, Shanghai enacted (出台) a seven-day cooling-off period for gym membership purchases. This is part of a sample membership contract for the city’s sports and fitness industry that allows customers to cancel their membership within seven days of signing a new contract. Released by the Shanghai Consumer Council, it aimed at regulating the business behaviors, along with addressing the issue of consumers’ impulse (冲动) purchases.